Return Policy

To begin the return process, please call 1-800-000-0000 or email to receive instructions and a Returned Goods Authorization (RGA) number. Your RGA number is valid for a period of 30 days from the date you received your order.
Any returns without a valid RGA will be refused.


Car Floor Mats Return Guidelines

● No returns will be accepted without an RGA number

● All returns must be shipped back in the original packing with the RGA number clearly marked on the outside of the box. Once the shipment is made, please email or call us with the tracking number

● If the product you receive does not match the selections you made during the mat building process, or is defective upon your initial inspection, MOTLINER will remake the product and ship the replacement at no charge

● If you wish to return MOTLINER product for any other reason, Products must be shipped prepaid to MOTLINER in California. No return freight CODs will be accepted. Refund of your purchase price, less any freight charges and 20% restock fee will be made to the original form of payment

- Please understand that MOTLINER is a manufacturer and custom car floor mats are made to order.